Nnko Privacy Policy — How Your Information Is Protected

Nnko (https://nnko.onl) is a trusted online gaming platform in Bangladesh. Our Privacy Policy ("Policy") outlines our commitment and practices regarding the collection, use, storage, and protection of personal information belonging to all members who use this platform.

By creating an account or using our services on nnko, you are considered to have accepted this Privacy Policy. We view your privacy not merely as a legal obligation, but as the foundation of the trust we share with you.

This policy is written in English so that all members in Bangladesh can easily understand it. If anything is unclear, our support team is always ready to answer your questions. nnko believes that transparency is the best policy — which is why we explain in plain language how we manage your information.

Nnko collects only the information strictly necessary to operate our services — we never ask for excessive or unnecessary data. A detailed breakdown of what we collect is provided below.

Nnko uses your information for specific, legitimate purposes only. We never use your data for any other purpose without your consent.

• Account Management: To create, maintain, and secure your account.
• Payment Processing: To process deposits, withdrawals, and other financial transactions.
• Identity Verification (KYC): To verify member identity in compliance with regulatory requirements.
• Customer Support: To resolve any complaints or questions you have as quickly as possible.
• Fraud Prevention: To detect and prevent suspicious activity on your account.
• Service Improvement: To improve platform performance and enhance the user experience.
• Advertising & Promotions: To send you personalized offers, with your consent only.
• Legal Compliance: To comply with applicable laws and regulations.

Nnko never uses your information to market third-party products or services. You can opt out of any marketing communications at any time.

Nnko stores your information on secure servers. All data is kept encrypted and protected against unauthorized access. We retain your information only for as long as necessary.

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Financial records are typically retained for up to 5 years in accordance with legal obligations.
• Transaction Information: Financial transaction records are retained in accordance with regulatory requirements.
• Log Data: Technical logs are generally retained for up to 90 days.
• Marketing Information: Promptly deleted upon withdrawal of marketing consent.

Nnko does not sell your personal information. However, there are limited circumstances where sharing certain data with specific parties may be necessary.

• Payment Provider: Necessary information is shared with payment processors such as bKash, Nagad, and Rocket to complete transactions.
• Identity Verification Service: Your information may be shared with licensed verification agencies as part of the KYC process.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
• Security Auditor: Limited data may be shared with licensed security specialists to ensure platform security.
• Business Transfers: You will be notified in advance of any change in ownership of nnko.

Nnko uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand platform usage patterns — fully anonymized.
• Advertising Cookies: To show you relevant promotions, with your consent only.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

Nnko employs industry-leading security technology to protect your information. Our multi-layered security framework ensures your data remains protected at all times.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Protecting the system against unauthorized attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Access Control: Only authorized personnel may access specific data.
• Real-Time Monitoring: 24/7 system monitoring and suspicious activity detection.

Nnko believes every member should have full control over their personal information. Your rights are detailed below.

Nnko is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If identified as under 18, the account will be immediately suspended.
• Any data found to have been collected from a minor will be deleted immediately.
• Parents or guardians may request the deletion of any information collected from a minor in their care.

If you become aware that a minor is using nnko, please contact our support team. We will take prompt action.

Nnko may update this Privacy Policy from time to time. Changes may occur due to service improvements, new legal requirements, or technological developments.

• Advance Notice: For significant changes, members will be notified via email or through the platform before the changes take effect.
• Last Updated: The date of the most recent update will always be displayed at the top of the page.
• Continued Use: Continued use of nnko after any changes have been made will be considered acceptance of the updated policy.
• History: Previous versions are available upon request.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you with any matter.

We are committed to responding to your requests within 30 days. For urgent security matters, we will aim to respond even sooner. Your trust in nnko is our most valued asset.